Château de Sable Delivery Details

Delivery Information

Up to £100 £100 & Over
UK - Standard £3.99 FREE
UK - Next Day Special Delivery £7.99
Europe - Standard Tracked £9.99
International - Standard Tracked £13.99

How much does delivery cost and how long will it take?

UK - Standard Delivery: Flat rate of £3.99 to the UK - FREE for orders above £100.00

Your order is shipped through Royal Mail Business First Class post and usually takes 1-2 working days.

UK - Next Day Special Delivery: £7.99

Valid for orders placed Monday to Thursday before 4pm. Orders placed after Thursday 4pm are delivered on Monday, orders placed on Saturday and Sunday are delivered on Tuesday. Your order is shipped through Royal Mail and a signature is required upon delivery. If you require guaranteed Saturday delivery please call us and we can advise you of the charge. It is possible but can be expensive!

Europe - Standard Tracked: £9.99

All our Tracking and Signature services aim to deliver to Europe within 3-5 working days.

International - Standard Tracked: £13.99

All our Tracking and Signature services aim to deliver worldwide within 5-7 working days.

Please call or email if you require to upgrade your overseas order to express delivery (2-3 days) and we will be able to advise. Telephone + 44 (0)1244 324792 or email quoting your order number.

What happens if my order comes over two deliveries - am I expected to pay postage twice?

No, you only pay one lot of postage per order, regardless of how many parcels we send out to you.

What if I'm not in when you make a delivery?

A card will be left by Royal Mail saying they've called but no one was home. There will be instructions to either collect at your local sorting or register online for re-delivery.

Can I have free postage on my order?

We are currently offering free postage within the UK on orders over £100. We have considered offering it all the time but the costs would have to be absorbed elsewhere (i.e. the price of the clothes going up!) So we feel this is currently the fairest policy but will constantly review.

What currency will I pay and will there be any import duty?

Payment for products and delivery services is in pounds sterling (£). You'll be responsible for the payment of any local import duties on receipt of your parcel.